The Postal Service test drives its new Service Performance Measurement system

SteveStory

Back in January 2015, the Postal Service proposed a major change in the way it measures on-time service performance for single-piece First Class Mail.  Instead of contracting out to a third-party as it had done for many years, the Postal Service wanted to take advantage of the increased use of barcoding and do the measuring itself. The Postal Service began testing … Read More

USPS-APWU arbitration decision puts moratorium on plant consolidations and outsourcing retail

SteveStory

he Postal Service and the American Postal Workers Union have a new contract.  Last week, the arbitrator on the case, Stephen Goldberg, issued his decision and award, thus ending a two-year dispute. The new contract provides protections against layoffs for all career employees (who were on the rolls as of July 8), puts limits on more subcontracting, and converts many noncareer employees in maintenance and motor … Read More

Postal Service releases on-time performance reports for Q4 2015

adminStory

The Postal Service has released its on-time performance reports for the fourth quarter of the fiscal year (July 1 – Sept. 30, 2015).   Compared to the third quarter, on-time performance for most types of mail has improved, but performance remains significantly down from the same period last year (SPLY) — before the changes in service standards and operations at … Read More

$1 billion to restore USPS service standards? Did the CBO get it wrong?

adminStory

Last week the Congressional Budget Office (CBO) provided an estimate for how much it would cost the Postal Service to return to the service standards that were in effect on July 1, 2012. Going back to these standards for delivery times is one of the provisions in an amendment attached to the FY 2016 appropriations bill drafted by the House Appropriations … Read More

APWU takes PRC to court over service standards

adminStory

The American Postal Workers Union has taken the Postal Regulatory Commission to court over its decision to dismiss the union’s complaint that the Postal Service is failing to meet its service standards. As explained on the USPS website, these service standards, as set forth under 39 C.F.R. § 121.1, state how long it will take the mail to be delivered, … Read More

How long does the mail take? Let the Postal Service count the days

adminStory

[Note: If you’ve come to this article to learn how long it may take a letter to be delivered, the short answer is this: Local first-class mail will typically be delivered in 2 or 3 days. (“Local” generally means in the same city or state.)  Nationally, first-class mail should be delivered in 3 to 5 days, depending mostly on how … Read More

How the new service standards may slow down much more mail than the Postal Service is saying

adminStory

The mail is slowing down again, but it’s not clear how much.  There’s good reason to be believe, though, that it will more than the Postal Service is saying. The first slowdown took place in July 2012, when the Postal Service implemented phase one of the Network Rationalization plan, which closed about 150 mail processing plants and established interim service standards that … Read More