The Postal Service test drives its new Service Performance Measurement system

SteveStory

Back in January 2015, the Postal Service proposed a major change in the way it measures on-time service performance for single-piece First Class Mail.  Instead of contracting out to a third-party as it had done for many years, the Postal Service wanted to take advantage of the increased use of barcoding and do the measuring itself. The Postal Service began testing … Read More

USPS-APWU arbitration decision puts moratorium on plant consolidations and outsourcing retail

SteveStory

he Postal Service and the American Postal Workers Union have a new contract.  Last week, the arbitrator on the case, Stephen Goldberg, issued his decision and award, thus ending a two-year dispute. The new contract provides protections against layoffs for all career employees (who were on the rolls as of July 8), puts limits on more subcontracting, and converts many noncareer employees in maintenance and motor … Read More

Postal Service releases on-time performance reports for Q4 2015

adminStory

The Postal Service has released its on-time performance reports for the fourth quarter of the fiscal year (July 1 – Sept. 30, 2015).   Compared to the third quarter, on-time performance for most types of mail has improved, but performance remains significantly down from the same period last year (SPLY) — before the changes in service standards and operations at … Read More

$1 billion to restore USPS service standards? Did the CBO get it wrong?

adminStory

Last week the Congressional Budget Office (CBO) provided an estimate for how much it would cost the Postal Service to return to the service standards that were in effect on July 1, 2012. Going back to these standards for delivery times is one of the provisions in an amendment attached to the FY 2016 appropriations bill drafted by the House Appropriations … Read More