Nation Magazine: Every day postal trucks drop off about 4,000 packages at a US Postal Service station in central Tennessee, where they’re unloaded by a team of around six USPS employees. Each person grabs a box, rushes to the only scanning machine, runs the bar code, and then places it in the proper gurney for its route. The process takes about 10 seconds, and it can be repeated as many as 200 times in an hour.
“You’ll see all of us, management included, trying to get under the machine, scanning packages and then tossing them, trying to get through it,” said Amanda, a USPS clerk who works there. “I’m pretty sure every one of us has at least one repetitive motion injury.”
Around one-third of the packages Amanda handles are shipped by Amazon. As the Seattle-based tech giant commands an ever greater share of the retail market, the number of packages handled by the USPS keeps increasing. But employees say Postal Service management hasn’t responded to surge in heavy items by investing in staffing or infrastructure. Instead, its leadership has cut costs and resorted to what union leaders call “management by stress.” Read more.