Mark Jamison is a retired postmaster who serves as an advisor, resident guru, and regular contributor to Save the Post Office.  He can be contacted at



Measure to Measure: Data, management, and the reliability of the mail

MARK JAMISON Reliable. It seems like a simple and straightforward word. It conveys, if not a very specific meaning, at least a pretty concrete sense of satisfying expectations. In some contexts, like certain forms of statistics and technical applications, reliable ... Read More

When Titans collide: UPS petitions the PRC to change USPS costing methodologies

BY MARK JAMISON The United Parcel Service is very concerned that you might be paying too much for a postage stamp. If you’re wondering why UPS would be worried about something like that, it has to do with the way ... Read More

Epic Fail for the Postal Service: The wrong model and the wrong BOG

BY MARK JAMISON In 2001 Postmaster General Bill Henderson submitted the first blueprints for a transformation of the Postal Service into a sleeker, more efficient business entity. To justify the transformation, the rhetoric has repeated one mantra: the problem with ... Read More

Who owns the Postal Service?

BY MARK JAMISON Who owns the post office? Who is the post office designed to serve? What is the system’s ultimate function? These questions are fundamental to the future and the fate of the post office, the postal network, and ... Read More
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Why Congress should not get out of the way of the Postal Service

BY MARK JAMISON News that Ron Johnson, the Tea Party favorite from Wisconsin, will be taking over as chair of the Senate committee on Homeland Security & Governmental Affairs has caused an overwhelming sense of panic among progressives and postal ... Read More

We don’t care, we don’t have to, we’re the Postal Service

MARK JAMISON It looks like the folks in L’Enfant Plaza will be the last to acknowledge what everyone else in the country already knows — customer service at the Postal Service is going way down hill, and fast. The plant ... Read More
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Giving Away the Store: The Postal Service discounts the mail

MARK JAMISON In her book Captive Audience: The Telecom Industry and Monopoly Power in the New Gilded Age, Susan Crawford describes how the American public has been imprisoned by monopoly arrangements in the delivery of broadband and wireless Internet services ... Read More
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Thinking inside the PO Box

BY MARK JAMISON On January 26, postage rates are going up — about 6 percent across the board, which means a First Class stamp will go from 46 to 49 cents. But there's another rate increase going into effect on ... Read More

A New Year’s Resolution: Support the People’s Post Office

BY MARK JAMISON Here’s a resolution for the New Year: Support the people’s post office. That means working to preserve an essential national infrastructure and rejecting initiatives to dismantle it, like closing post offices and cutting window hours, delivering the ... Read More
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What Would JFK Do? The Yale Commencement Address

INTRODUCTION BY MARK JAMISON For the past couple of weeks, the media have focused, almost obsessively, on the assassination of President John F. Kennedy, November 22 being the fiftieth anniversary of his death. I found myself wandering through some of ... Read More
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The path to postal nirvana: An entitlement program for the mail industry

BY MARK JAMISON The postal monopolies have been the subject of much discussion recently. In last month’s Senate hearings, Senator Tom Coburn of Oklahoma offered his view that the monopolies weren’t worth much anymore so the Postal Service doesn’t need ... Read More

A few modest proposals concerning the rules on post office closures and appeals

BY MARK JAMISON The Postal Regulatory Commission recently dismissed two appeals on post office closings — Freistatt, Missouri, and the Franklin Station in Somerset County, New Jersey. Both appeals were dismissed because they were filed late – in both cases, ... Read More
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Shades of deception: The PMG testifies to the Senate

BY MARK JAMISON The Senate held another hearing on the Postal Service on Thursday, September 19. The hearing was titled: “Outside the Box: Reforming and Renewing the Postal Service, Part I – Maintaining Services, Reducing Costs and Increasing Revenue Through ... Read More

What we have here is a failure to communicate: Learning from Jekyll Island

BY MARK JAMISON On September 12, we reported this story on Jekyll Island, Georgia, where the Postal Service apparently attempted to end delivery service for the island’s residents and businesses in exchange for maintaining a post office. The island is ... Read More
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The Postal Service has a brand new bag: A post office or mail delivery, but not both

BY MARK JAMISON Off the Georgia coast just above the Florida border lies Jekyll Island, a popular tourist destination that boasts a beautiful beach, a historic district, and the Georgia Sea Turtle Center. A couple of hundred miles up the ... Read More

The PMG has a bridge to sell: The GAO report on the Postal Service healthcare plan

BY MARK JAMISON One of the cornerstones of PMG Pat Donahoe’s plans for the Postal Service is the transfer of postal employees and retirees from the Federal Employee Health Benefit Plan (FEHBP) into a plan run by the Postal Service ... Read More

Christmas for Pat: A heartwarming tale in which everyone gets what they want — and then doesn’t

BY MARK JAMISON You’ve got to be very careful if you don’t know where you’re going because you might not get there. – Yogi Berra It’s August and Congress is on its annual five-week summer break. Despite statements by folks ... Read More
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Fiasco in Freistatt: How the Post Office Became a Cluster Box

BY MARK JAMISON The Postal Service didn’t think the folks in Freistatt, Missouri, should have a post office, so they closed it. The Postal Service didn’t think the folks in Freistatt, Missouri, should get rural carrier delivery like their neighbors, ... Read More

What it’s all about: The war on workers goes to the post office

BY MARK JAMISON What if the postal crisis we’ve read about over the last five years isn’t really about saving the Postal Service after all? What if the story really isn’t about an archaic Federal agency struggling to find a ... Read More
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USPS: A wholly owned subsidiary of Mailers Inc.

BY MARK JAMISON I am a card-carrying member of the DAV — Disabled American Veterans. The organization has been a wonderful source of support over the years and does fine work on behalf of veterans. So I was disappointed to ... Read More

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